Vayora vs Mercury
The UK recruitment CRM built on Microsoft Dynamics 365, with a native middle and back office, for enterprise and high-growth firms.
Mercury is a real product with real customers, so this is structural rather than a hatchet job: the UK recruitment CRM built on Microsoft Dynamics 365, with a native middle and back office, for enterprise and high-growth firms. The table is checked against Mercury’s own pages and dated.
At a glance
| Vayora | Mercury | |
|---|---|---|
| Built around | Your own database, with one agent in every workflow | The UK recruitment CRM built on Microsoft Dynamics 365, with a native middle and back office, for enterprise and high-growth firms. |
| Company | London, UK; founded 2026 | Coleshill, Warwickshire, United Kingdom; staff in the UK, US and Australia; founded 2014; private; founder and CEO Chris Kendrick holds 75% or more; no institutional investor on the register |
| Built for | Small and mid-sized UK agencies, perm and contract | 'Global enterprise and high-growth staffing and recruitment firms'; contract, temp and perm; '10k+ recruiters' |
| Pricing | Published: Core £65, Pro £129 a seat a month, plus VAT; annual £55 and £109 | Quoted: Not published; the pricing page returns a 404 and every call to action is a demo |
| Getting live | An import you run; no fee; 30-day trial, no card | No standard timeline or fee published; one case study describes 'an accelerated seven-week implementation' for a hundred-person firm |
| Contract pay and bill | Native: timesheets, self-bill, invoicing, margin and pay runs (limited-company contractors) | Native: Middle and back office with portal timesheets and expenses, online client approval, automatic margin from validated pay and charge rates, branded client invoices or a finance-system link, PO balances and a compliance score; worker types cover PAYE, umbrella, limited company, 1099 and W2; self-billing and IR35 are not mentioned |
| AI | Kit, one agent through the whole desk, in the Pro price and not metered: reads calls, email and notes and keeps the records current; ranks your own book with the evidence per candidate; drafts outreach, chase-ups, replies, client updates, briefs and packs in your voice; sorts replies by intent; opens the day with a brief; watches for business development signals; runs enrichment, scorecards and reference checks; sets the fee from signed terms on placement; four autonomy lanes, logged, one tap to undo | Mercury AI listens to calls and meetings and turns them into records and next steps; an AI search assistant; AI matching, vacancy creation and screening; Microsoft Copilot natively through Dynamics; inclusion and pricing not published |
| UK and data | UK company, GBP, hosted in Ireland, never trains shared models | UK-registered with a UK head office; worker types for PAYE and umbrella; GBP pricing not published; the compliance page names Microsoft Solutions Partner status and no ISO 27001, Cyber Essentials, GDPR or hosting statements |
| Integrations | About 24 named plus signed webhooks | No figure from the vendor; LinkedIn Recruiter, Sales Navigator, Teams, Microsoft 365, Power BI, DocuSign and SharePoint named; a review site lists sixteen |
Mercury column checked 22 October 2026; sources below.
Where Mercury is strong
- The Microsoft platform underneath: Dynamics 365, Microsoft 365, Teams, Power BI and Copilot, plus official LinkedIn Recruiter and Sales Navigator connections.
- A native middle and back office: timesheets and expenses through a portal, client approval online, margin calculated from validated pay and charge rates, branded invoices, and a compliance score that gates placements.
- Configurability, in reviewers' words 'a very powerful platform which can be tweaked and modified to suit your individual business's needs'.
Where we are built differently
- It is built on Dynamics, which gives it Microsoft's reach and a Dynamics-shaped implementation; one published case study is an accelerated seven weeks. Ours is an import you run yourself.
- There is no published price; ours is on the page, per seat, with a trial on your own data.
- It is aimed at enterprise and high-growth firms with the internal capacity to run a platform. We are built for small and mid-sized agencies that want a system to use, not a platform to administer.
AI-native or bolted on
Where the AI sits
AI through Microsoft: Copilot natively in Dynamics, Mercury AI listening to calls, an AI search assistant, on a platform that needs someone to administer it. Kit comes with the desk and needs no platform underneath: it reads the call, updates the record, ranks the book, drafts the next step and opens the day with a brief, for a team of any size, inside four lanes of control.
When Mercury is the right choice
If you are an enterprise or high-growth firm already on Microsoft 365 and Dynamics, with PAYE, umbrella and limited-company workers to pay and an IT function to run it. The Microsoft alliance and the compliance controls are real strengths for that firm.
To see where Mercury sits against everything else a UK agency is likely to shortlist, read our ranking of fourteen systems.
The cases where you should not pick us at all, whoever you are comparing, are on the comparisons hub.
What Mercury users say they would change
From public reviews and Mercury’s own stated scope, sourced below.
- Ease of use: 'not as easy to use as other platforms which we tested'; reviewers suggest it suits firms with internal system support or training.
- Feature gaps named by reviewers: no drag-and-drop of CVs, Boolean search not available everywhere, no record updates from Outlook, bulk email 'hard'.
- No published pricing, implementation timeline or security certifications; the product depends on Microsoft Dynamics 365 and the Power Platform.
Questions
- Does Mercury publish its pricing?
- No: not published; the pricing page returns a 404 and every call to action is a demo. Vayora: every price on the page.
- Does Mercury run contract pay and bill?
- Native: middle and back office with portal timesheets and expenses, online client approval, automatic margin from validated pay and charge rates, branded client invoices or a finance-system link, PO balances and a compliance score; worker types cover PAYE, umbrella, limited company, 1099 and W2; self-billing and IR35 are not mentioned. Vayora runs it natively, to the self-bill and the client invoice; the pay and bill glossary entry explains the terms.
- How long does moving from Mercury to Vayora take?
- An import rather than a project on our side. On Mercury's side, its own guidance: no standard timeline or fee published; one case study describes 'an accelerated seven-week implementation' for a hundred-person firm.
Sources, read 22 October 2026
- wearemercury.com/
- wearemercury.com/about
- wearemercury.com/products/middle-back-office
- wearemercury.com/products/sales-and-recruiting
- wearemercury.com/case-studies/saragossa
- wearemercury.com/compliance-security-governance
- wearemercury.com/blog/mercury-and-microsoft-launch-new-agent-accelerator-programme-to-fast-track-ai-adoption
- find-and-update.company-information.service.gov.uk/company/08910193
- www.getapp.ca/software/2058367/mercury-xrm
Not verifiable from public pages on that date: whether Microsoft licences are charged separately (a third-party claim); the rebrand date; the integration count.